iMend.com offer a fast, professional mobile phone & tablet repair service
covering the County Durham area. Our professionaly trained technicians will have your device working again in no time!
Our On-demand Mobile Phone Repair Service covers the whole of County Durham.
iMend is a nationwide on-demand mobile phone repair service. We have a network of highly trained technicians
ready to fix your phone.
Our customers love us! But don't take out word on it, below are just some of our phone reviews from County Durham. Visit Trustpilot to see the complete list.
Dropped my phone as you do completely smashed the screen. So I checked the internet and imend came up with good reviews. From calling them at 10.30am a technician sent a text 10 minutes later and arranged to come at 12.00 noon that morning. He was very polite and in 20 minutes he had repaired and checked my phone. It looks like new. Very pleased and will certainly be keeping their details
Having come back from my holiday with an entirely smashed iPhone screen, I looked into all options, including sending my phone off to Apple themselves, however as I would be without a phone for a week and an 136.00 bill I decided to go with imend instead! Was Definately the best decision made! My technician was Dave. He got to me promptly, very polite and friendly from the word go! He was in and out in half an hour, my phone screen being completely replaced in about 20 minutes! I am highly impressed. He used a genuine Apple screen and did a check test at the end to make sure everything was working and lined up properly which it was. Brilliant value for money and would recommend Dave to anyone! Thank you very much!
very swift and efficient, also the person who did the repair was polite and pleasant. Cannot say a bad thing about this service.
After I broke my iPhone 5s screen I tried to book a repair through the iPhone shops, not only could I not get an appointment for months it was also going to cost an arm and a leg to fix it. I searched online a came across imend.com, I was unsure at first because I wasn't going through the proper channels to repair my iPhone and I knew I would be doing it at my own risk. I booked online late at night and got a call the very next morning. The service was quick and friendly, best thing I ever done was booking with this company. My iPhone is like new again and if I ever need my phone repairing again I wont hesitate to use them. Very happy customer!!
I knew about iMend before and this repair was like the others - completely convenient and hassle-free! Zak arrived when he said he would and the repair was done in no time at all. 5 stars!
Only took 20 mins to fit new screen new sensor and home button and ended up like a new phone brilliant
Great service within 5 hours of calling he had arrived and fixed it. Would recommend.
Simon the repairer was absolutely brilliant, i was late turning up because of M1 useless traffic, he swiftly replaced my broken screen on iphone5S but the first screen wasn't really up to the mark at all, weird gamma/grey tint...so he replaced it when i requested it as I wasn't satisfied with the screen. The other replacement really is not as deep colour wise as apple OE screen previously fitted, so I'd say the provider shoudl up their game there in investing/sourcing better quality screen replacements, but it's okay and a company phone anyway, had it been my own phone I would not have accepted it mind you...however the service of the repairer was excellent, the communication of Imend was great (although the actual repairer provider's Ipswich office didn't actually relay my -hands free in car!- phone message to their own repairer who was patiently waiting for me! Overall great service form Imend, excellent and swift service from repairer, quality of actual hardware not great but not fault of repairer or imend but subcontracted provider. I would recommend this regardless of slightly low standard of hardware replacement as the service was great and easy and convenient..but because of hardware i can only give 3 stars...easily 5 if the screen was better quality! UPDATE - Got call from very amiable and helpful and apologetic representative from company, he wanted to get to the bottom of the screen quality as should have been good, likely just a bad batch in truth; offered a good will part refund, I accepted but actually won't take as I am impressed with their follow up and customer service overall and would recommend them to anyone (however with the caveat that their actual physical office should improve their comms to their in the field techs!!)..Well done guys, good customer service is a rare thing these days!! ;-)
We can repair almost any problem on any mobile device. Some of the most common problems we repair include:
Looking for a mobile phone repair / mobile phone screen repair in County Durham?