In the olden days, if you wanted your mobile phone repaired you’d have to:
- Trudge into town and queue for hours to get it fixed
- Post it into your provider and wait 2 weeks to get it back
Not any more. iMend.com offers you a hassle-free alternative: mobile phone call-out repair. Yep, we repair your phone at your home or at your office, right there in front of you.
This blog post answers your frequently asked questions and clarifies the benefits of the frankly fabulous iMend call-out service.
iMend’s call-out service at-a-glance
We’re the UK’s first and only nationwide call-out mobile phone repair service available. Our skilled engineers will repair your phone, wherever you are – at home, in the office, in the pub – on the same day you book it in.
Our call-out service covers:
- Screen and LCD problems
- Broken glass and buttons
- Charging port issues
- Charging problems
- Battery replacement
- Sound issues
And if your phone can’t be fixed, we operate a no fix, no fee policy.
iMend.com call-out repair in 5 easy steps
Step 1 – Get in touch with us
Damaged your phone? Not to worry – give us a ring, email us or book in online and we’ll sort you out. Getting in touch is easy:
- 24/7 live-Chat
- 24/7 phone line – 0333 014 4262
- 24/7 email – email@example.com
- Our humble website – http://www.imend.com/repairs/
We’ll then arrange for a local iMend technician to come out to you at a time and place convenient to you and get your phone ship-shape again.
Step 2 – We’ll confirm your repair
Next, you’ll receive a call from your engineer within about an hour. The techie will run through your repair in full and confirm the best time and place for the repair to take place.
At iMend.com we recruit the best technicians in the industry, they are all expertly trained and have undergone rigorous technical and background checks.
Step 3 – The repair
The iMend technician will arrive at your door to carry out your repair. They will ask you where you would like the repair to take place – a clean surface such as a kitchen table or office desk is ideal, but wherever’s convenient for you.
Step 4 – Job done!
Once the technician has completed the job, you’ll be asked to approve the repair and check the device before payment. You can pay with cash or debit card, and remember – if the phone can’t be fixed, you don’t have to pay. Either way you will get a receipt.
Step 5 – After-service commitment
For all our repairs, we provide a 12-month warranty for parts and labour, because we want you to be 100% happy with the repair you’ve paid for.
It’s as simple as that. Our expert service is flexible to your needs and waiting for your call. Need a repair? Book it in with iMend.com today!